Check the public service. Know where to report the rest.

This page gives a current check of the public website intake database, handoff schema, owner configuration, and abuse protection. It does not invent an uptime history or imply that every private app, carrier, or merchant connector is publicly observable.

Checking this website now

This check tests the form database, protected handoff tables, abuse controls, and owner assignment configuration.

WHAT THIS PAGE COVERS

One honest boundary for each part of the service.

Private pilot systems and merchant-specific connectors are checked through their protected operating procedures. A green website check does not prove a carrier is accepting bookings or a merchant configuration is ready.

Live point-in-time check below

Public website

Website form storage, durable handoff tables, owner configuration, and abuse controls.

Pilot support

Merchant app

Status is reviewed inside the merchant interface and by the assigned pilot contact.

Private service

Protected engine

Health details are not exposed publicly; the pilot operator verifies the required decision rail.

Provider-dependent

Carriers and connectors

Booking, labels, tracking, messaging, and final bills depend on each approved provider.

REPORT A PROBLEM

Include the order reference, not private credentials.

Email help@shipsafeoffers.com or call (689) 465-9077. Tell us the merchant, approximate time, affected step, and a safe order reference. Do not send passwords, API keys, full payment details, or unnecessary shopper information.

Checkout or offer issueKeep the customer-safe fallback active and note whether the offer was withheld.
Warehouse or app issuePreserve the local job and evidence; do not recreate documents blindly.
Booking or tracking issueCheck the approved carrier portal and contact the assigned pilot operator.
Damage or delivery issuePreserve packaging, delivery receipt, photographs, and timestamps before filing a claim.