INVITE-ONLY BIGCOMMERCE PILOT WAITLIST IS OPENSEE THE 30-DAY SHADOW PILOT →

MERCHANT ONBOARDING

SET UP THE OPERATION BEFORE CONNECTING THE CHECKOUT.

Use one controlled path from pilot scope to catalog readiness, warehouse-approved packouts, delivery-service definitions, protected economics, observation mode, and final activation review.

Start the checklistRead the full setup guide
MERCHANT OWNERScope + activation

Approves products, customer paths, live boundaries, and the final go/no-go decision.

FINANCECost stack + floor

Defines product economics, protected costs, reserves, contribution measures, and review thresholds.

WAREHOUSEPackout truth

Approves how products are protected, grouped, measured, weighed, documented, and handed off.

SHIPPINGRate + service

Confirms carrier access, service scope, appointment, accessorial, booking, and exception rules.

ECOMMERCEStorefront paths

Verifies carts, destinations, promotions, address changes, fallbacks, and customer-facing language.

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SETUP LIBRARY

Use the document that matches the gate.

01BigCommerce Shadow-Pilot Setup

Full installation-readiness sequence.

02Margin Safe Discounts User Guide

Eligibility, controls, decisions, and evidence.

03White Glove Delivery SOP

Service scope through proof and closeout.

04Workflow Walkthroughs

Short motion explainers with transcripts.

ACCESS IS REVIEWED

Use the checklist before requesting a controlled pilot.

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