INVITE-ONLY BIGCOMMERCE PILOT WAITLIST IS OPENSEE THE 30-DAY SHADOW PILOT →

MARGIN-SAFE DECISIONS + CONNECTOR-READY EXECUTION

Rate the cart. Ship the order. Reconcile the bill.

Ship Safe Offers can compare supplied parcel and LTL rates, calculate a margin-safe decision, and carry the approved record toward booking, warehouse fulfillment, delivery, claims, and final-bill review. External booking, tracking, messaging, and carrier-bill steps require the merchant's approved connectors and are verified during implementation before they are called live.

Try the illustrative cartFollow the connected record

PUBLIC PRODUCT VIEW / NOT THE PRIVATE ENGINE

ONE LIVE CART. ONE EXPLAINABLE DECISION.

The merchant sees the inputs, shipping choice, customer offer, and safety result. The prediction methods, learned packout data, provider credentials, and private decision logic remain server-side.

01 / LIVE CART$2,400

Three eligible furniture items and a destination.

02 / RATE + MODELTL / $287

Practical service selected from current approved rates.

03 / SAFE HEADROOM$369

Maximum available discount above a 20% margin floor.

04 / CUSTOMER SEESSHIPPING INCLUDED

Clear offer, delivery method, and ETA.

PUBLIC OUTPUTSRate source / service / ETA / reason / approved offerPROTECTED INPUTSCredentials / tenant data / learned packouts / private model logic

THE TARGET OPERATING PATH

Live rates are the beginning—not the handoff.

This is the connected workflow the source supports. The merchant's configured connectors determine which external actions are enabled, and each action is proven in Shadow or Test mode before live use.

BEFORE CHECKOUT

Prepare the decision

  • Check catalog readiness and missing inputs
  • Connect parcel, LTL, custom, or approved rate sources
  • Use reviewed packout patterns instead of predefining every possible box
  • Set product economics, protected margin floors, and offer eligibility
AT CHECKOUT

Rate the cart and win the order

  • Read the live cart, destination, and service requirements
  • Evaluate parcel, LTL, palletized, or mixed shipment plans
  • Compare current rates, services, accessorial exposure, and carrier ETA
  • Present a clear shipping-inclusive price and tiered savings
  • Follow an abandoned cart with offers that stop at the merchant-set maximum
AFTER THE ORDER

Finish the shipping job

  • Book the approved carrier quote
  • Compile labels, BOLs, order receipts, packing slips, and checklists
  • Send the job to the Packer app with a ship-by countdown
  • Capture actual dimensions, weight, timing, products fit, and photos
  • Collect delivery readiness and arrange eligible appointment windows
  • Preserve White Glove scope, completion proof, and exceptions
  • Track pickup, delivery, ETA, and customer follow-up
  • Match the final bill, flag variance, and preserve claim evidence

MARGIN SAFE DISCOUNTS

Know what the cart can afford before you promise the offer.

Calculate the strongest eligible customer offer after shipping, fees, protected costs, and margin. Margin Safe Discounts is the differentiated offer-and-margin capability inside the Ship Safe Offers platform.

Read the product guideSee the furniture-margin mathExplore margin + freight resources
SAFE OFFEREvery required rule passes.
OFFER WITHHELDA required input is missing or the selected floor would be crossed.

WHITE GLOVE DELIVERY OFFERS

Rate the service the customer is actually being promised.

Separate curbside, threshold, room-of-choice, White Glove, assembly, installation, and removal scopes. Screen the destination, preserve the provider basis, arrange a supported appointment, and keep completion proof with the order.

Build a service scopeRead the White Glove SOPPreview customer readiness
SERVICE READYProduct, provider, scope, access, crew, and customer gates agree.
MANUAL REVIEWFit, stairs, installation, equipment, capacity, or another required fact remains unresolved.

ONE CONNECTED OPERATING RECORD

The checkout promise stays attached to what actually shipped.

Every team sees the part it needs without losing the decision that came before it. That makes the order easier to fulfill, explain, audit, and defend.

01

CART

Products, destination, customer context, and offer eligibility

02

DECISION

Practical packout, parcel-versus-LTL mode, live rate, service, and ETA

03

OFFER

Shipping presentation, tiered savings, protected margin floor, and approval reason

04

FULFILLMENT

Booking, label, BOL, receipt, order, packing slip, checklist, and deadline

05

ACTUALS

Final dimensions, scale weight, photos, products fit, pack time, and pickup events

06

CLOSEOUT

Tracking, delivery receipt, final invoice, variance review, and claim packet

MERCHANT CONTROL

The system recommends. You set the boundaries.

Nothing becomes customer-facing until the eligible products, rates, packing evidence, margin rules, and fallback behavior are reviewed.

THE FLOOR

Your minimum margin

No eligible offer is released below the configured floor.

THE OPERATION

Your approved packouts

Your team approves, edits, or rejects the patterns used to estimate future shipments.

THE LAUNCH

Your live approval

Shadow mode and controlled review come before activation.

Review the setup guideSee pilot requirements