BIGCOMMERCE PILOT WAITLIST IS OPENSEE THE 30-DAY SHADOW PILOT

LIVE RATING + COMPLETE SHIPPING EXECUTION

Rate the cart. Ship the order. Reconcile the bill.

Ship Safe Offers compares live parcel and LTL rates while the shopper is deciding, turns the best practical option into a margin-safe offer, and keeps the order moving through booking, warehouse fulfillment, delivery, claims, and final-bill review.

THE COMPLETE ORDER PATH

Live rates are the beginning—not the handoff.

Each stage uses the same approved shipping decision instead of making the merchant rebuild the order across a rating tool, fulfillment software, inboxes, spreadsheets, and carrier portals.

BEFORE CHECKOUT

Prepare the decision

  • Check catalog readiness and missing inputs
  • Connect parcel, LTL, custom, or approved rate sources
  • Use reviewed packout patterns instead of predefining every possible box
  • Set product economics, protected margin floors, and offer eligibility
AT CHECKOUT

Rate the cart and win the order

  • Read the live cart, destination, and service requirements
  • Evaluate parcel, LTL, palletized, or mixed shipment plans
  • Compare current rates, services, accessorial exposure, and carrier ETA
  • Present a clear shipping-inclusive price and tiered savings
  • Follow an abandoned cart with offers that stop at the merchant-set maximum
AFTER THE ORDER

Finish the shipping job

  • Book the approved carrier quote
  • Compile labels, BOLs, order receipts, packing slips, and checklists
  • Send the job to the Packer app with a ship-by countdown
  • Capture actual dimensions, weight, timing, products fit, and photos
  • Track pickup, delivery, ETA, and customer follow-up
  • Match the final bill, flag variance, and preserve claim evidence

MARGIN SAFE DISCOUNTS

Know what the cart can afford before you promise the offer.

Calculate the strongest eligible customer offer after shipping, fees, protected costs, and margin. Margin Safe Discounts is the differentiated offer-and-margin capability inside the Ship Safe Offers platform.

SAFE OFFEREvery required rule passes.
OFFER WITHHELDA required input is missing or the selected floor would be crossed.

ONE CONNECTED OPERATING RECORD

The checkout promise stays attached to what actually shipped.

Every team sees the part it needs without losing the decision that came before it. That makes the order easier to fulfill, explain, audit, and defend.

01

CART

Products, destination, customer context, and offer eligibility

02

DECISION

Practical packout, parcel-versus-LTL mode, live rate, service, and ETA

03

OFFER

Shipping presentation, tiered savings, protected margin floor, and approval reason

04

FULFILLMENT

Booking, label, BOL, receipt, order, packing slip, checklist, and deadline

05

ACTUALS

Final dimensions, scale weight, photos, products fit, pack time, and pickup events

06

CLOSEOUT

Tracking, delivery receipt, final invoice, variance review, and claim packet

MERCHANT CONTROL

The system recommends. You set the boundaries.

Nothing becomes customer-facing until the eligible products, rates, packing evidence, margin rules, and fallback behavior are reviewed.

THE FLOOR

Your minimum margin

No eligible offer is released below the configured floor.

THE OPERATION

Your approved packouts

Your team approves, edits, or rejects the patterns used to estimate future shipments.

THE LAUNCH

Your live approval

Shadow mode and controlled review come before activation.